Authored by Chris Summers via The Epoch Times (emphasis ours),
President Donald Trump on March 31 told State Farm and other insurers to “get their act together” after meeting with California politicians and hearing about the difficulties facing the victims of last year’s wildfires.
Two areas outside Los Angeles were devastated by wildfires in January 2025. In the Palisades fire, the California Department of Forestry and Fire Protection reported that 6,831 structures were lost, 973 were damaged, and 12 people died.
When combined with the nearby Eaton fire, which ignited in Altadena, north of Los Angeles, on Jan. 7, 2025, and claimed 18 lives, the two fires destroyed more than 12,000 structures.
“I have just met with various Political Representatives of the tragedy that took place in California concerning the burning of thousands of once beautiful homes,” Trump wrote in a March 31 post on Truth Social.
“It was brought to my attention that the Insurance Companies, in particular, State Farm, have been absolutely horrible to people that have been paying them large Premiums for years, only to find that when tragedy struck, these horrendous Companies were not there to help!”
Trump said he had asked Environmental Protection Agency Administrator Lee Zeldin to give him a list of the insurance companies that acted “swiftly, courageously, and bravely” and those that were “particularly bad.”
The California Department of Insurance said in a June 2025 statement that Insurance Commissioner Ricardo Lara had launched a formal investigation into State Farm’s handling of thousands of insurance claims.
“Some troubling patterns that my staff will investigate include the frequent reassignment of multiple adjusters with little continuity in communication, inconsistent management of similar claims, and inadequate record-keeping or information-sharing among claims teams,” Lara said at the time. “These issues create unnecessary stress, prolong recovery, and erode trust. I urge any wildfire survivor facing delayed payments, claim disputes, multiple adjusters, smoke damage issues, or any other problems to file a formal complaint with my Department.”
On Nov. 13, 2025, Los Angeles County said that it had launched an investigation into State Farm’s handling of insurance claims filed by policyholders affected by the Eaton and Palisades fires, focused on potential violations of California’s Unfair Competition Law.
“The investigation … follows growing complaints from residents about delays, underpayments, and denials of legitimate wildfire claims,” the office of the county counsel said in a statement at the time.
“The County has heard loud and clear from wildfire survivors that State Farm’s delays are standing in the way of rebuilding,“ Los Angeles County Board of Supervisors Chair Kathryn Barger said. ”Fair and timely insurance payments aren’t a privilege; they’re a right. State Farm must act quickly so survivors can rebuild their homes and their lives.”
In a Sept. 30, 2025, statement about the California fires, State Farm said it had served customers with more than 13,500 claims and issued $5.7 billion in payments “to families whose homes, cars, and property were damaged or destroyed.”
“Because many claims, repairs, and rebuilds are still underway, we expect total payments could reach $7 billion,” State Farm said. “Our leadership position in the California homeowners insurance marketplace means State Farm General Insurance Company—the State Farm company that provides homeowners insurance in California—insured more people impacted by this disaster than anyone else.”
The Epoch Times reached out to State Farm, and they referred us to the above statement.
Allan Stein contributed to this report.
